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Anticipating the Breakpoint: How Design-Minded Leaders Evaluate the Systems They Inherit

  • Writer: Justine Jones
    Justine Jones
  • Nov 17
  • 3 min read

November 17, 2025


When systems fail, it rarely happens overnight. The cracks are usually visible long before the collapse, but only to those who know what to look for. In government, those early warning signs often hide beneath the surface of “normal” operations: decisions slowing down, accountability blurring, small lapses in trust dismissed as personality conflicts. These are not inconveniences; they are structural alarms.


Leaders are trained to manage people and processes. Yet few are taught to read the design of the system itself; to ask whether the architecture they’ve inherited is still capable of serving the mission it was built for. That oversight can be costly. Because no matter how strong a leader’s intent, a misaligned structure will eventually out-pace even the most disciplined leadership.


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Leadership as Stewardship of Design


Accountability still matters. “The buck stops here” remains true, but modern governance demands an evolved form of accountability: structural responsibility. Today’s leaders inherit frameworks created for conditions that no longer exist. Demographics have shifted, crises have accelerated, and technology has rewritten the tempo of decisionmaking. A leader’s duty isn’t simply to steer the ship; it’s to question whether the ship’s design still fits the waters they’re now sailing.


That requires foresight, humility, and systems literacy. The ability to detect fragility before it hardens into failure.


Four Early Warning Tests for Systemic Fragility


Design-minded leaders treat their organizational architecture like a living organism — one that must be examined and recalibrated regularly. These four quiet indicators reveal when a system is drifting out of alignment:


  1. Decision Lag - When approvals stall and simple actions demand layers of consensus, friction has replaced flow. Lag time signals that authority lines or information channels are misaligned, often the earliest symptom of a structural issue.


  2. Accountability Drift - If responsibility scatters when something fails, your control environment is already eroding. Overlapping roles and vague reporting lines create fertile ground for avoidance and fingerpointing.


  3. Change Aversion - When small reforms trigger exhaustion or confusion, the system’s cognitive load has exceeded its capacity. Resistance isn’t always cultural, sometimes it’s architectural.


  4. Trust Decay - The moment internal or public trust becomes conditional — “I’ll believe it when I see it” — effectiveness starts to slip. Once perception shifts from partnership to suspicion, design reform is overdue.


Leaders who test for these signals don’t wait for crises; they design them out of existence.


The System Integrity Review™


Because leaders are rarely the most objective analysts of their own structures, this work is best formalized through a System Integrity Review™ — a structured, independent evaluation of whether an organization’s governance framework, internal controls, and decision pathways remain fit for purpose.


This review can be conducted by:

  • A neutral Internal Audit Office, Performance Management Unit, or Enterprise Risk Division trained in design-thinking principles; or

  • An external governance consultant specializing in public-sector integrity and systems analysis.


The review should align with established standards, including:

  • COSO’s Internal Control–Integrated Framework

  • GAO’s Green Book for internal control in government

  • IIA’s International Professional Practices Framework (IPPF)

  • OECD Guidelines for Managing Integrity in the Public Sector


In organizations where these skillsets are still emerging, partnering with external experts provides both objectivity and a knowledge bridge until internal capacity catches up.


When guided by these standards, the System Integrity Review™ becomes more than an audit; it’s a recalibration tool for foresight and resilience.


From Insight to Action


Discovering structural risk is only valuable if it translates into reform that’s both credible and human-scaled. Leaders can begin with three disciplined steps:


  1. Map before you move. Visualize decision pathways and control points before altering them. Understanding how information truly flows often reveals the simplest corrections.


  2. Ask the inconvenient questions. Who benefits from the current design? Who pays for its inefficiencies? Structural change always challenges comfort. Ask anyway.


  3. Design small, test fast. Pilot new structures within one division or program. Success in miniature builds confidence and proof for larger reform.


Reform done well is iterative, not insurgent. It rebuilds trust incrementally; one sound design choice at a time.


The Architecture of Foresight


The most effective leaders aren’t waiting for audits or headlines to reveal what’s wrong. They’re learning to see design as destiny, and to treat system health as a standing leadership responsibility, not an emergency response.


When we anticipate the breakpoint, we honor both the public we serve and the teams who carry the mission forward. And in that anticipation lies the real work of modern leadership: not controlling the future but designing institutions resilient enough to meet it.

 

 
 
 

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© 2025 Justine Jones. All rights reserved. This content may not be reproduced, distributed, or transmitted in any form or by any means without prior written permission from the author.

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