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Justine Jones

Headshot of Justine Jones

About Justine Jones

Innovative municipal government operations executive with a 20-year portfolio in leadership, strategic initiatives, budget, project management and communications in high-performing organizations. Strong record of delivering large, complex and politically sensitive projects while creating productive and robust relationships between policymakers, stakeholders and constituents.
Successful leading policy and budget development initiatives and marshaling support for new ideas, process improvements and organizational reengineering despite organizational challenges.
Track record of building, motivating and managing high-caliber teams and providing the tools needed to accelerate employee performance, build cohesion and collaboration and boost efficiencies.
Dedicated to the public trust and establishing a system of openness, transparency, accountability and public participation.
Honed expertise in delivering change that exceeds organizational objectives for costs and efficiencies while uniting teams to a common purpose within complex political and fiscal climates.
Demonstrated leadership founded on earned respect and trust, transforming strategy into action and inspiring others to outperform expectations.


BARUCH COLLEGE, New York, New York

M.A. in Public Administration, 2009

Concentrations: Executive Leadership/Finance and Budgeting


HUMPHREY SCHOOL, Minneapolis, Minnesota

M.A. in Public Policy, 2007

Concentration: Leadership and Management in Public and Nonprofit Organizations



B.A. in Criminal Justice, 2004 (summa cum laude)

Minor: Public Administration

Professional Experience

Town Manager– Town of Kenly, NC – 2022

Owner/Principal– Word of Mouth Realtime, LLC – 2020–present

Principal/Director of Operations– Strategic Innovation Partners, LLC – 2015-2020

Department Director/Manager of Research and Policy– Richland County Government, Office of the County Administrator – 2012-2015

Management and Budget Administrator– City of Portsmouth, Office of the City Manager – 2012

Planning Analyst/Project Manager– Hennepin County, Environmental Services Administration/Health and Human Services – 2009-2012

Executive Assistant to the City Manager– City of Norfolk – 2008-2009

Transparency and Accountability Administrator | Managing Reporter- Criminal Division and Official Court Reporter– Hennepin County Fourth Judicial District Court, Office of Administration – 1993-2008

Professional Organizations

International City/County Management Association (ICMA) – Member

ICMA Emerging Leaders Development Program (ELDP)–Program Participant

ICMA Welcome Ambassadors Committee and Breaking into Local Government Task Force

Government Finance Officers Association (GFOA)–Member
Virginia Local Government Management Association (VLGMA)–Member


Association of Public Management Professionals (APMP) – Member

Toastmasters International–Vice-President and Member


Project Analysis & Management

Program Analysis & Management

Team Leadership & Coaching

Team Development

Performance Management

Administration Management

Budget Planning and Administrtation

Stakeholder Management

Change Management

Business Process Improvement

Interests and Hobbies

World traveling

Greenhorn gardener

Interior decorating

Gingerly jogger

Bike riding

Roller Skating


Leisurely motorcycling

Dog lover

Love of hummingbirds, giraffes and turtles

From Minneapolis, MN (but does not enjoy winter, snow nor cold

Summer is her favorite season

2010 - present

2010 - present

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