Justine Jones
About Justine Jones
Innovative municipal government operations executive with a 20-year portfolio in leadership, strategic initiatives, budget, project management and communications in high-performing organizations. Strong record of delivering large, complex and politically sensitive projects while creating productive and robust relationships between policymakers, stakeholders and constituents.
Successful leading policy and budget development initiatives and marshaling support for new ideas, process improvements and organizational reengineering despite organizational challenges.
Track record of building, motivating and managing high-caliber teams and providing the tools needed to accelerate employee performance, build cohesion and collaboration and boost efficiencies.
Dedicated to the public trust and establishing a system of openness, transparency, accountability and public participation.
Honed expertise in delivering change that exceeds organizational objectives for costs and efficiencies while uniting teams to a common purpose within complex political and fiscal climates.
Demonstrated leadership founded on earned respect and trust, transforming strategy into action and inspiring others to outperform expectations.
Education
BARUCH COLLEGE, New York, New York
M.A. in Public Administration, 2009
Concentrations: Executive Leadership/Finance and Budgeting
HUMPHREY SCHOOL, Minneapolis, Minnesota
M.A. in Public Policy, 2007
Concentration: Leadership and Management in Public and Nonprofit Organizations
CONCORDIA UNIVERSITY, St. Paul, Minnesota
B.A. in Criminal Justice, 2004 (summa cum laude)
Minor: Public Administration
Professional Experience
Town Manager– Town of Kenly, NC – 2022
Owner/Principal– Word of Mouth Realtime, LLC – 2020–present
Principal/Director of Operations– Strategic Innovation Partners, LLC – 2015-2020
Department Director/Manager of Research and Policy– Richland County Government, Office of the County Administrator – 2012-2015
Management and Budget Administrator– City of Portsmouth, Office of the City Manager – 2012
Planning Analyst/Project Manager– Hennepin County, Environmental Services Administration/Health and Human Services – 2009-2012
Executive Assistant to the City Manager– City of Norfolk – 2008-2009
Transparency and Accountability Administrator | Managing Reporter- Criminal Division and Official Court Reporter– Hennepin County Fourth Judicial District Court, Office of Administration – 1993-2008
Professional Organizations
International City/County Management Association (ICMA) – Member
ICMA Emerging Leaders Development Program (ELDP)–Program Participant
ICMA Welcome Ambassadors Committee and Breaking into Local Government Task Force
Government Finance Officers Association (GFOA)–Member
Virginia Local Government Management Association (VLGMA)–Member
Association of Public Management Professionals (APMP) – Member
Toastmasters International–Vice-President and Member
Skills
Project Analysis & Management
Program Analysis & Management
Team Leadership & Coaching
Team Development
Performance Management
Administration Management
Budget Planning and Administrtation
Stakeholder Management
Change Management
Business Process Improvement
Interests and Hobbies
World traveling
Greenhorn gardener
Interior decorating
Gingerly jogger
Bike riding
Roller Skating
Scrapbooking
Leisurely motorcycling
Dog lover
Love of hummingbirds, giraffes and turtles
From Minneapolis, MN (but does not enjoy winter, snow nor cold
Summer is her favorite season
2010 - present
2010 - present